Shipping & Free Standard Delivery T & C

Save money on shipping costs today and take advantage of our Free Standard Delivery promotion that we are currently running within South East Queensland!

The following are the Australian postcodes eligible for our subsidised shipping offer:


NSW - Transit Time Is Approximately 3 - 5 Working Days :

~ Sydney & Suburbs: 1000 - 1920; 2000 - 2249; 2555 - 2574; 2740 - 2786

~ Canberra Region: 0200 - 0250; 2600 - 2639; 2900 - 2920

~ Albury / Lavington / Woodonga: 2640 - 2641; 2708; 3689 - 3690

~ Armidale / University of New England: 2350 - 2351

~ Bathurst Region: 2787 - 2820; 2845 - 2877

~ Casino: 2468 ; 2470

~ Coffs Harbour: 2450

~ Dubbo: 2826; 2830

~ Gosford Region: 2250 - 2265

~ Goulburn Region: 2580; 2591 - 2599

~ Grafton / South Grafton: 2460

~ Griffith: 2680

~ Kempsey: 2440; 2442

~ Lismore: 2480

~ Newcastle Region: 2266 - 2338; 2413 - 2430

~ Port Macquarie: 2444

~ Riverina Region: 2590; 2649 - 2650; 2653; 2665 - 2672; 2678; 2720 - 2730

~ Southern HIghlands: 2575 - 2579

~ Tamworth: 2340 - 2348

~ Tweed Heads / Murwillumbah: 2484 - 2490

~ Wollongong / South Coast Region: 2500 - 2554


ACT - Transit Time Is Approximately 5 - 7 Working Days :

~ Canberra Region: 0200 - 0250; 2600 - 2639; 2900 - 2920

~ Goulbourn Region: 2580 - 2589; 2591 - 2599

~ Southern Highlands: 2575 - 2579


VIC - Transit Time Is Approximately 7 - 10 Working Days :

~ All places in Victoria: 3000 - 3999; 8000 - 8999

~ Albury / Lavington: 2640 - 2641; 2708


WA - Transit Time Is Approximately 10 - 14 Working Days :

~ Perth: 6000 - 6005; 6800 - 6899


SA - Transit Time Is Approximately 7 - 10 Working Days :

~ Adelaide & Suburbs: 5000 - 5199; 5800 - 5999


Please Note The Following Terms & Conditions Apply To The FREE STANDARD DELIVERY Offer:

~ Service Guaranteed To Townships Within The Postcodes Above Only & A Day Time Contact Phone Number Must Be Provided With Your Order In The Event The Driver Needs To Contact You.

~ Apartments without lift access or any building with poor access for the courier delivery, will incur charges.  Please email us at if this applies to you so that we can provide you with a quote for the additional charges. Please note the Free Standard Delivery Offer does not include this additional charge. The courier reserves the right to cancel a delivery or charge an additional fee if there is no clear access to the building and they have not been informed of this prior to the booking. (Sorry, we are powerless to control the courier's operational guidelines).

~ All Orders Are Despatched Within 3 Working Days Of Receiving Order Unless Your Order Is A Custom Made To Order item as described in the product description.

~ No P O Box Deliveries

~ All deliveries are conducted on non public holidays between Monday to Friday, between the hours of 9am and 5pm.  Due to the volume of freight they manage, the couriers are unable to provide a specific date or time for the delivery. For the same reason, they are unable to ring before delivery.  (Sorry, we are powerless to control the courier's operational guidelines).  However, they do provide an excellent Track & Trace systems that will allow you to monitor the progress of your order and thereby anticipate when delivery will be made.  Our Free Standard Delivery offer only applies to the standard delivery service.  If you require delivery on a specific day or time or for the driver to ring you before delivery, our couriers do offer a Premium service which we are happy to quote to you.  Please email us at BEFORE placing your order so that we can provide you with a quote for this Premium service. 

~ All deliveries must be signed for by an adult over 18 years of age.  If you authorise for an unattended delivery, we are happy to inform the courier of your instructions.  However, this must be done at the time the order is placed.  Once a consignment has been booked, we cannot guarantee that any change of instructions will be carried out.

~  Free Standard Delivery Offer Applies To Items Indicated On The Product Page.  Where Free Delivery Is Not Indicated, This Offer Does Not Apply

~ Insurance is included on all our Free Standard Delivery options. Please read the Warranty, Refund & FAQ page for the guidelines before placing your order to familiarise yourself with the terms and conditions in order to have any claims successfully processed.

~ The Free Delivery Offer Does Not Include Assembly.  


More Questions?  Have you tried our F.A.Q page?  Have we miss something? If that's the case, please email us on or and we'll get back to you within 24 hours!



1.  We will send your furniture anywhere in the world.. that a carrier is able to deliver to.

2.  The freight options we quote are the standard delivery & competitively priced.  However we're also happy to provide you with a few freight options to choose from: (a)  Cheapest Freight (when you're not in a rush) or (b) Premium / Quickest Delivery (like a special last minute gift for someone?) or (c) coordinate with your Freight Forwarder (if you would rather arrange your own carrier) and (d) Pick up / Collection direct from our factory in Chandler, QLD 4155, Australia.

3.  If this is a surprise order or a special gift to someone, we'll pack, gift-wrap & provide a handwritten card on your behalf.  Just send us the details in an email or when you place your order (Under Notes).  

4.  Our standard freight does not include international duty and tariffs but we're happy to include all that in your quote.  Let us know and we'll give you a quote within 24 hours.

5.  Our carriers are happy to deliver into your home but please note assembly isn't included.  If you're wanting a delivery & assembly service, please contact us and we can provide you with a 3rd-party in your area as well as a quote that can facilitate this for you.



1.  Unless it's a Self-Collection from our workshop, all carriers have certain requirements for any items longer than 1.8m or heavier than 30Kg. They usually require a Tail Lift to lift it off the truck when they deliver it to you or if that's not available in you area, they arrange for 2 staff to carry it into your home/office.  That's great as it saves you having to lug it in yourself.  Trust these strapping lads to haul it for you.  However, there is an additional cost for this and it varies from $50 upwards, depending on the dimensions/weight.  Please contact us if you'll like to have a quote before hand.



1.  We are so pleased to be partnering with FedEx for our international air freight deliveries.  They've offered us the best international freight rates you can find to get to get these gorgeous furniture to you.  In addition to the terrific freight rates, they have promise to deliver to our clients within 5 - 7 working days wherever possible on the air service.  Sometimes sooner depending on where you are!  Please proceed to check out for a quote on the delivery costs of your order.  Or, email us your shopping list and we'll get back to you with a quote within 24 hours!  We can also offer a priority delivery service and insurance so ask us more about it if you're interested or select this option at checkout.  Upon successful confirmation of payment, we will despatch your product within 3 working days. Unless your order is a custom made to order item as described in the product description, your item will be delivered in this time frame. We will email you the Tracking Number to follow the progress of your purchase within 48 hours.  If for any reason your item hasn't turned up or you have any concerns with the Delivery, please contact us as soon as possible and we will look into it immediately.



1.  First of all, that is such a thoughtful gesture and we are positive that they will love it!  We will do our best to make sure that your gift turns up on time and in excellent condition.  Please indicate that this is a gift during checkout and any special instructions you might have.  If possible, we will gift wrap your item for you.  We would also love to include a handwritten card within for you or we can print out your message on the card, so let us know your preference.  And don't worry, we will be sure not to include any billing or pricing information when your item is despatched to the recipient.  However, this information may be requested by the Carriers or Customs, in which case we will have to provide the details to them.


More Questions?  Have you tried our F.A.Q page?  Have we miss something? If that's the case, please email us on or and we'll get back to you within 24 hours!